Colton Heating & Cooling celebrates its 26th anniversary this year. Founded in Wheaton, IL by Dave and Celeste Colton, this family operated business has prospered in DuPage, North Will, and East Kane Counties.
In 1987, the business expanded and opened a second office near downtown Naperville. This facility provided greater space to house a growing parts and equipment inventory. In 2007 this facility was re-located to Warrenville, near route 59 and the I-88 tollway, in order to reduce travel expenses and more efficiently cover our growing market area.
The recent declines in new construction have caused many HVAC companies to redirect their efforts toward the service and replacement markets. Colton Heating & Cooling has been there from the start. We've established ourselves during the past 26 years as experts in the service and replacement markets. Consumers can no longer rely on a company that employs yesterdays "rule of thumb" techniques on today's high tech systems. We must now check and evaluate the whole system, including the the duct work, grill and register locations. Building construction. and insulation factors must be verified and taken into consideration. We strive to take the 'guesswork' out of the equation. We design systems based on as many facts about your home and lifestyle as we can accurately determine. We use combustion analyzers to precisely optimize furnace performance. On the cooling side we replace simple thermometer reading with more accurate wetbulb readings which factor in humidity levels. Every installation is properly optimized at start up and a written record is kept to provide a benchmark for system evaluation during annual tune-ups. A lot of emphasis is focused on training and keeping up with new equipment designs and service procedures. Each employee receives over 100 hours of training annually. We are continually researching the latest tools, techniques and products.
From the professionalism of our sales team, to the competence of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. We pledge to always tell you up front what your cost will be to complete your job correctly. We make it a point to go over any details or limitations of the proposed system that will affect your enjoyment of the end result. You are told exactly what to expect up front. We back this philosophy with our exclusive written guarantee when choosing Colton Heating & Cooling to contract your job:
“If at any time during the first year of installation, you are not 100% satisfied
with the performance of the equipment, our service or even our people,
we will, within 30 days of your request, remove the system and
cheerfully refund the entire amount of the contract.”
Compare our guarantee with the limitations, fine print and exclusions other companies tend to use to back their work today. Others will typically guarantee only the functionality of the equipment--not your satisfaction with the process or that the finished job lives up to your expectations. This is why Colton Heating & Cooling continues growing with more satisfied customers each and every year. Give us a call for your service needs and see what you've been missing.
The employees, management & stockholders of Colton Heating & Cooling