New Equipment Installation Guarantee

Colton Heating & Cooling's installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, we won't consider the job done until you are satisfied with the results.

“If at any time during the first year of installation, you are not satisfied with the craftsmanship we have performed, we will re-install any part of the installation to your

100% satisfaction at no additional charge."

Owners Obligations and Limitations

1. This offer is applicable only during the first year of installation.
2. This offer is applicable only to homeowner's primary personal residence. Not applicable to any rental or commercial properties.
3. Homeowner is responsible for painting, patching or restoration work in the event that any part is removed.
4. Owner must provide access for the re-install of any part weekdays between 8 a.m. and 4 p.m.
5. Owners agree to allow a Colton Heating & Cooling Inc. representative ample time for the resolution of the dissatisfaction.
6. Any changes beyond the original installed agreement will be an additional charge.

Performance Guarantee

Colton Heating & Cooling guarantees that when the new equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. This guarantee is meant to guarantee that the new equipment we install is sized accurately for the home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.